Terms and Conditions
Kindly review the subsequent terms and conditions attentively as
they will establish the legal association between yourself and
www.emiratesminting.ae, owned and managed by Emirates Minting Factory LLC, located at
19 A St - Al Quoz - Al Quoz Industrial Area 2 – Dubai, UAE.
1. Definitions:
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- "Buyer" refers to the individual entering into a contract with
our company to purchase the goods on these terms and conditions.
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- 'Company' refers to
www.emiratesminting.ae
which is owned and operated by Emirates Minting Factory LLC, 19
A St – Al Quoz – Al Quoz Industrial Area 2 – Dubai, UAE.
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- "Details" refers to any private or sensitive information that
the Company has acquired during the Transaction.
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- "Goods" refers to any kind of precious metal, including but
not limited to investment coins, silver bullion, and gold
bullion that the Company sells to You in accordance with these
terms and conditions.
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- "Transaction" refers to the Company's sale of the Goods to the
Buyer under these terms and conditions.
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- "Website" refers to
www.emiratesminting.ae.
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- "You/Your" refers to any user of the website, including the
Buyer.
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- The term "Spot Rate" refers to the often-updated current
market prices for gold, silver, platinum, and palladium that are
shown on this website's home page.
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- The price set by the Dubai Jewellery Group is referred to as
the "market rate." It is updated during business days.
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- The term 'London Silver Fix' refers to the price which is set
by the members of the London Silver Fix. (Deutsche Bank, HSBC
Midland and Scotia Mocatta) which starts at noon of each
business day that the market is trading.
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- "Investment Gold" is defined as gold in the shape of a bar or
wafer that has been acknowledged by the bullion markets and has
a purity of at least 995 thousandths.
2. Requirements for Use:
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- A minimum of eighteen (18) years of age is required to perform
a transaction with the Emirates Minting Factory LLC.
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- If anyone is below 18 years of age, then the documents of the
guardians/parents must be provided for the purchase to be
completed.
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- You must give us all the information required to finish the
two-step registration process in the beginning and before making
any further transactions.
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- Please make sure that the personal information you have
provided is accurate and full.
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- The Company must be notified right away if your personal
information changes during the two-step initial registration
procedure or any succeeding Transaction.
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- These terms and conditions must be accepted by you and
complied with.
3. Prices and Payment:
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- The prices of the Goods showcased on the Website's relevant
sections are considered invitations to treat. The 'live'
pricing, sourced from a third-party feed, absolves the Company
of any responsibility for the unavailability or accuracy of
these prices. In the event of an error, encompassing but not
limited to an obvious misquote, we will promptly notify you,
providing the option to either cancel the Order or adjust it to
reflect the accurate prices. It's crucial to recognize that the
Precious Metals market carries inherent risks, impacting the
value of placed Orders due to fluctuations in financial markets.
Please be aware that such changes lie beyond the control of
www.emiratesminting.ae and the Website Owner and, in extreme
situations and without prior warning, may impact the provision
of this Service. In such cases, we reserve the right to cancel
your order.
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- The payment must be done within four working hours of placing
the order, and it may be made by bank transfer to Our bank
account. To allow our system to connect accepted payments with
orders, all bank transfer payments must include the Order ID
that was generated by our system during checkout. Our Bank
Information is provided to you both in the Order Confirmation
email that our system will send to you and during the checkout
process. To verify your bank transfer, we may ask you to send us
a scanned copy of your bank transfer payment record. If the
designated payment deadline has passed and we have not received
cleared payment, we reserve the right, at our sole discretion,
to cancel the purchased order.
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- If funds received after the cut off time as per the company
policy, so the order will be performed on the next working day.
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- Because of our anti-money laundering procedures, the expensive
processing fees levied by our bank, and the impossibility to
match cash deposits to orders because cash deposits do not have
a reference number feature, WE DO NOT ACCEPT CASH PAYMENTS INTO
OUR BANK ACCOUNT. Under no circumstances should you deposit cash
payments into our bank account.
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- Refunds for cash deposits made to Our Bank Account will only
be initiated once the ownership and origin of the cash deposit
are satisfactorily proven to Us. The extent of proof required
will be determined at Our absolute discretion, and it may
involve submitting original documents, signed statements, and/or
declarations as deemed necessary by Us. Additionally, we may
notify the Appropriate Anti-Money Laundering (AML) Authorities
for their approval in the refund process. The cumulative effect
of these measures might result in a potential delay of up to 30
days for the repayment of such cash deposits.
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- Any cash deposits that we receive into our Bank Account will
be altered to account for the fees that our Bank imposed on us.
In addition, you will be charged AED 500 to pay for the expense
of the usage of our staff time and resources to resolve the
issue.
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- We may demand an immediate, non-refundable deposit of 20% of
the total transaction price, payable by direct bank transfer to
our account at the point of placing an order, if the transaction
in question involves more than AED 50,000 worth of precious
metal.
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- In order to ensure compliance with our "Know Your Customer"
Regulations, Anti Money Laundering Legislation requirements,
and/or any other applicable law or internal company procedure,
we reserve the right, at our sole discretion, to hold any and
all payments made to us by any means, and to withhold shipment
of the related order(s). Until You provide us with all needed
information and/or original documentation of any description and
nature, to our complete satisfaction.
4. Order Placement:
- - Orders must be exclusively placed through the Website.
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- The information gathered by the Company is restricted to the
utmost extent, fostering a secure Transaction for mutual
benefit. Any information acquired during the Transaction is
safeguarded and will not be shared with any unauthorized third
party.
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- As outlined in section 3.1 of these terms and conditions, the
Goods featured on the Website are considered invitations to
treat. As a result, the offer is subject to verification by the
Company on behalf of the consumer.
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- The Company will send an email after accepting the Buyer's
offer as soon as the money is received.
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- Availability affects all goods. We promise to deliver the
designated goods on the scheduled date. However, we reserve the
right to substitute a few smaller products in the event that the
specified Goods are not accessible due to circumstances beyond
our control. Should this improbable scenario arise, you will be
notified and asked for your consent before the order is shipped.
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- The final amount received by Emirates Minting Factory LLC
shall be considered as the received amount. Any deduction from
the receiver or remitter or intermediary bank or any kind of
bank deduction and charges will be on the remitter end.
5. Collection:
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- Residents of the UAE who wish to pay by bank transfer may
choose to pick up their goods from our offices upon the
confirmation from our company. (Addresses to be added)
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- To pay with cash, both UAE residents and non-residents must
pick up their orders from our offices.
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- If you are paying via bank transfer and you are not a resident
of the United Arab Emirates, you must pick up your goods from
our offices.
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- Only appointments are accepted for collection; for this
purpose, please contact us at +97143790755 to make an
appointment.
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- The buyer may only collect in person, and to do so, the buyer
must present the original paperwork that was used to confirm the
buyer's account. Collection of Your Goods from our offices is an
option for UAE Residents paying by Bank Transfer. Before the
Buyer takes possession of the Goods, the Buyer shall let the
Company make and keep copies of the necessary documentation when
visiting our offices to make a collection.
6. Buy Back:
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- LBMA Gold products previously purchased from Emirates Minting
Factory LLC – at 2% discounted price of the spot price at that
moment Gold Price following receipt of the product by Emirates
Minting Factory LLC.
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- LBMA Silver products previously purchased from Emirates
Minting Factory LLC – at 6% discounted price of the spot price
at that moment next Gold Price following receipt of the product
by Emirates Minting Factory LLC.
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- Gold Investment Coins previously purchased from Emirates
Minting Factory LLC - at 2% discounted price of the spot price
at that moment next Gold Price following receipt of the product
by Emirates Minting Factory LLC.
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- Silver Investment Coins previously purchased from Emirates
Minting Factory LLC - at 6% discounted price of the spot price
at that moment next Gold Price following receipt of the product
by Emirates Minting Factory LLC.
-
- LBMA Platinum products - at 5% discounted price of the spot
price at that moment next Gold Price following receipt of the
product by Emirates Minting Factory LLC.
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- LBMA Palladium products - at 5% discounted price of the spot
price at that moment next Gold Price following receipt of the
product by Emirates Minting Factory LLC.
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- Other LBMA Gold products - at 3% discounted price of the spot
price at that moment next Gold Price following receipt of the
product by Emirates Minting Factory LLC.
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- Other LBMA Silver products - at 7% discounted price of the
spot price at that moment next Gold Price following receipt of
the product by Emirates Minting Factory LLC.
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- Other Gold Investment Coins - at 3% discounted price of the
spot price at that moment next Gold Price following receipt of
the product by Emirates Minting Factory LLC.
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- Other Silver Investment Coins - at 7% discounted price of the
spot price at that moment next Gold Price following receipt of
the product by Emirates Minting Factory LLC.
- - Non-LBMA products - Call us for our best rates.
7. Limitation of Liability:
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- Nothing in the above terms and conditions restricts or
eliminates the Company's liability for fraud, death, or personal
damage brought about by the Company's carelessness or deceptive
representations.
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- If the Buyer uses any of the Goods without authorization, the
Company will not be held liable for anything other than the
negligence on the part of the Company.
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- The Company's overall liability in contract, tort (including
negligence or breach of any statutory duty), misrepresentation,
restitution, or any other matter arising in connection with the
execution or anticipated execution of the Transaction is
restricted to the Transaction price. The Company disclaims
liability to the Buyer for loss of profit, loss of business,
depletion of goodwill, or any consequential claims, whether
direct or indirect, arising out of or in connection with the
Transaction.
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- While the Company diligently strives to provide the Goods in
conformity with the description, exercising reasonable skill and
care within the agreed-upon timeframe, no further warranties or
representations are made regarding the provision of the Goods.
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- Despite the professional maintenance of the Website, the
Company cannot assume liability for:
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- incompatibilities of the Website with other websites,
services, software and/or hardware.
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- viruses, spyware or any other insecure and disabling
features, beyond the Company's control, that may affect Your
access or use of the Website.
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- modification, temporary unavailability, or discontinuance
of the Website.
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- None of the parties bound by these terms and conditions shall
bear liability for losses incurred by another party due to
unforeseeable consequences stemming from the breach of these
terms and conditions. Losses that could have been reasonably
foreseen by both parties at the time of the Transaction shall be
deemed foreseeable.
8. Intellectual Property:
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- You are not granted any license to utilize the Company's
trademarks under the terms and conditions specified herein.
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- The content accessible on the Website is safeguarded by
intellectual property law. You are permitted to access and
exhibit the Website's content on a computer screen, store it
electronically on a hard drive, or produce a copy of the content
for your personal, non-commercial use, on the condition that all
copyright and proprietary notices remain clearly visible.
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- You are explicitly prohibited from duplicating, disseminating,
altering, or reproducing any portion of the Website, except as
stipulated in paragraph 8.2.
9. Indemnification:
By using the services, violating these terms and conditions, or
violating the intellectual property or other rights of another
person or entity, You agree to indemnify, defend, and hold the
Company and the Company's affiliated companies, shareholders,
officers, directors, employees, agents, or suppliers harmless from
any and all claims or demands made by any third party.
10. Data Protection:
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- The protection of the Customer's personal information and
payment details will adhere to the guidelines set forth in the
Data Protection Act 1998.
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- Upon request, the Customer has the right to obtain a copy of
any information retained by Emirates Minting Factory LLC. For
this service, Emirates Minting Factory LLC may impose an
administration fee of AED 150 on the Customer. To initiate such
a request, the Customer is required to submit a written request
to the address specified in these terms, signed by the Customer.
Additionally, the Customer holds the privilege to request
Emirates Minting Factory LLC to rectify any inaccuracies in the
information pertaining to the Customer, and this correction
request must be submitted in writing, signed, and directed to
the address provided in these terms.
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- Emirates Minting Factory LLC commits to maintaining records of
the sale and purchase transactions involving Precious Metal
Products for a minimum duration of 6 years from the date of the
Transaction.
11. Telephone Calls:
The Company may record phone conversations with You. The
recordings shall be regarded as unquestionable proof of the
directives or messages exchanged between the parties in the event
that there is a disagreement about these conversations.
12. Miscellaneous:
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- The Buyer and the Company shall be bound by UAE law, and the
UAE courts shall have exclusive jurisdiction over any and all
disputes pertaining to the Transaction.
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- The validity of the remaining terms and conditions shall not
be affected if any provision is determined by a court or other
body with competent jurisdiction to be entirely or partially
invalid or unenforceable.
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- The Contracts (Rights of Third Parties) Act of 1999 prohibits
any person who is not a party to these terms and conditions from
acquiring the right to enforce any of the terms and conditions.
This sentence has no bearing on any other rights that a party
may have under that Act.
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- Emirates Minting Factory LLC are not investment advisors, nor
do we provide investment advice. We will not be liable for any
adverse consequences of Your reliance on any views expressed or
statements contained within this website. The values of Gold,
Silver, Platinum and Palladium investment bullion fluctuate
subject to market forces, including changes in world currency
exchange rates. Therefore, the value of Your investment can go
up as well as down and You may not be able to realise the full
amount of Your initial investment. The historic performance of
precious metal prices does not necessarily mean that future
prices will follow a similar pattern. Emirates Minting Factory
LLC recommends that You seek advice from an independent
financial advisor when considering a substantial investment in
Gold, Silver, Platinum and Palladium bullion.
-
- Emirates Minting Factory LLC operates solely as a minting
entity and does not assume the role of an investment advisor,
nor do we dispense investment counsel. We absolve ourselves from
any responsibility for adverse outcomes resulting from your
reliance on the perspectives or statements presented on this
website. The values of Gold and Silver investment bullion are
susceptible to market forces, including fluctuations in world
currency exchange rates. Consequently, the worth of your
investment may ascend or decline, and there's a possibility that
you may not realize the complete sum of your initial investment.
The historical performance of precious metal prices is not
indicative of future price trends. Emirates Minting Factory LLC
strongly urges consulting with an independent financial advisor
before contemplating a significant investment in Gold and
Silver.